A Dublin-based business has achieved an All-Ireland Business All-Star accreditation signifying it meets the highest standards of service and trust.
Our colleagues at 1 Plus Security have been awarded the coveted All-Ireland Business All-Star accreditation.
This is an independently verified standard mark for indigenous businesses, based on rigorous selection criteria.
“We are in the hospitality, not the security industry, and our whole ethos is based on our staff being the first people you meet at an event,” said CCO Shea McNelis, an entertainment and events specialist for over 20 years.
“If you have just paid €150 for a ticket, you want your first interaction with that event to be a positive one. We know we are the leading edge for the client brand, and that what we offer is customer service, not security. No-one has asked us to do this, but our client partners are bowled over when they see the way that our staff represent the uniform culture across the organisation.“People remember extremes of service – and in our case, we want to be the friendliest security service available.“Our strength is in our culture.”
Small and Medium Business Enterprises are the winning recipients of the All-Ireland Business All-Star Accreditation
The accreditation is overseen by the prestigious All-Ireland Business Foundation, whose adjudication panel is chaired by Dr. Briga Hynes of the Kemmy Business School at the University of Limerick and Kieran Ring, CEO of the Global Institute of Logistics.
Dr. Hynes said the accreditation, which is now held by over 350 firms, is needed by the thousands of small and medium business enterprises which operate to their own standards but have nothing to measure them by.
“We evaluate a company’s background, trustworthiness, and performance, and we speak to customers, employees, and vendors,” explains Dr. Hynes.
“We also anonymously approach the company as a customer and report back on the experience. The business goes through at least two interviews and is scored on every part of the process against set metrics.”
The All-Ireland Business Foundation is responsible for overseeing the All-Ireland Business Summit and All-Star awards, ongoing All-Star accreditation, Thought Leader awards and promoting peer dialogue among members.
The process to select the next group of Business All-Star accredited companies has already begun and further information, here.